Registration confirmation

Delegate invoice is generated automatically on completion of the registration form and emailed to the user’s address. Please check your spam in case you have not received the invoice or contact the forum secretariat admin@minexforum.com.

Payment options 

Bank transfer in USD, EUR or GBP to the UK registered company Advantix Ltd. Credit card payments via Stripe. Participants who did not register in advance can register on the day and pay the fee by credit card on the event website prior to admission to the forum (payment will be possible by credit card through Stripe or by cash).

Delegate replacement 

Delegate replacements are accepted at any time.

Cancellation policy 

All cancellations should be sent to admin@minexforum.com  with the subject line “Cancellation of Participation”. Cancellations submitted 15 calendar days before the event will be subject to 15% administration fee. No refunds will be made if cancellations are submitted less than 15 calendar days before the event. At the discretion of the organisers a credit note can be issued in case of cancellation received less than 15 calendar days before the event.

Discounts

10% discount is offered to three and more delegates registered from the same company.  The discount is not applicable to Gala Dinner tickets.

Admission

The organisers reserve the right to refuse entry to participants who have failed to pay the fee prior to the Forum.

Foreign citizen attending the Forum in-person

To enter the Republic of Kazakhstan, foreign citizens require a visa, a PCR test and permission from the Interdepartmental Commission. Citizens of 57 countries do not require visas and permits. Foreign citizens must complete a “Notification of the foreigner staying” on the Visa-migration portal of the Republic of Kazakhstan within 3 working days of their arrival. Read more

Force majeure

In the event of a worsening epidemiological situation and/or tightening of the rules for holding mass events in Nur-Sultan or for any other reason beyond our control, we reserve the right to transfer the Forum and the Exhibition completely to the online format with compensation for the difference between the cost of offline and online participation. To the extent permitted by applicable law, the organisers are not responsible for any loss, delay, damage, or other consequences that occur as a result of or in connection with any cancellation, or any change in the date and/or location of the Event.